Operation TLC is a hospital behavior change program initiated in 2013 by Barts Health NHS Trust and Global Action Plan (GAP) in East London, United Kingdom.

The program encouraged staff in six hospitals to turn off unused equipment, switch off lights, and close doors, creating a healing environment for patients, boosting staff productivity, and allowing the hospitals to save money from energy efficiency

Operation TLC helped place the hospitals on a path of reducing CO₂ emissions to 34% of 2007 levels by 2020.

Program Costs & Benefits

Leadership & Replication

In the first five years, Operation TLC was adopted by 12 other NHS Trusts, saving $859,769 in costs and 2600 tCO₂ in carbon emissions.

In 2017, Global Action Plan and Global Green and Healthy Hospitals launched a series of Operation TLC resources to engage hospital staff on efficient use of energy in their institutions.